DX IM - UIM - snmpcollector probe not starting up - Red state - no port/pid

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Article ID: 131626

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

snmpcollector probe not starting up - Red State - no port / Pid

 

Environment

UIM 8.51 or later
snmpcollector 3.43

Resolution

Observed the snmpcollector.cfg in the snmpcollector was 0KB.
One reason for this could be the disk was full so the file got corrupted 
Restoring the snmpcollector.cfg file from recent back up if done previously will resolve the issue 


Another alternative is that in the snmpcollector folder there will be snmpcollector.cfg.BAK created by default on probe installation .
Can also use this file after renaming and replacing the original snmpcollector.cfg file which is 0KB which should resolve the issue