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Actuals Discrepency - Gantt
Article ID: 131618
Updated On:
Products
Clarity PPM SaaS
Clarity PPM On Premise
Issue/Introduction
This is a labor type resource and the actual hours show everywhere correctly, except the gantt.
Therefore the slices are good. Why are the hours missing from the gantt?
Therefore the slices are good. Why are the hours missing from the gantt?
Cause
This was caused because somehow the task became set as a milestone.
MSP and OWB have been known to set tasks to milestones when they should not be.
MSP and OWB have been known to set tasks to milestones when they should not be.
Environment
Release:
Component: PPMPRM
Component: PPMPRM
Resolution
Open the project in MSP or OWB and remove the milestone.
Other option would be to try xogging it out and removing the milestone and xog it back in.
If either of the options are not available, or do not work, please contact Clarity support.
Other option would be to try xogging it out and removing the milestone and xog it back in.
If either of the options are not available, or do not work, please contact Clarity support.
Additional Information
OWB and MSP Links:
KB000124007 - MSP: Task is incorrectly marked as a Milestone in PPM even though it is not 0 or 1 day duration
KB000007476 - MSP, Tasks are Changing to 0 day Duration / Milestones
KB000122211 - Tasks saved in OWB automatically become Milestone
KB000124007 - MSP: Task is incorrectly marked as a Milestone in PPM even though it is not 0 or 1 day duration
KB000007476 - MSP, Tasks are Changing to 0 day Duration / Milestones
KB000122211 - Tasks saved in OWB automatically become Milestone
Feedback
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