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Introscope workstation connects, then disconnects
Article ID: 131604
Updated On:
Products
CA Application Performance Management Agent (APM / Wily / Introscope)
INTROSCOPE
Issue/Introduction
APM server version 10.7.0.45 and APM 10.7.0.197SP3 has been installed on a Centos 7 VM via ansible. Ports have been added to firewalld.
Introscope workstation 10.7.0.45 (build 990045) installed on windows 10.
Workstation Client try to connect to the APM EM Server, it connects, the Introscope Console comes up, stays for a few seconds then disconnects.
Introscope workstation 10.7.0.45 (build 990045) installed on windows 10.
Workstation Client try to connect to the APM EM Server, it connects, the Introscope Console comes up, stays for a few seconds then disconnects.
Cause
Workstation Client release is not the same as the EM's.
Environment
APM Introscope EM 10.7.0.197 SP3
Centos
APM Workstation Client 10.7.0.45
Windows 10
Centos
APM Workstation Client 10.7.0.45
Windows 10
Resolution
Apply APM 10.7 SP3 on Workstation Client to be on the same release.
Additional Information
Feedback
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