New Performance Management users see an error after log in
Article ID: 131601
Updated On:
Products
CA Infrastructure Management
CA Infrastructure Management
CA Performance Management - Usage and Administration
Issue/Introduction
New users are reporting an error after logging in to the Performance Management Web UI.
The error seen by the users prevents further use of the UI.
The error observed will look like:
The Page ID referenced will vary from environment to environment.
The error seen by the users prevents further use of the UI.
The error observed will look like:
Page <PageID> context of nomenu differs from required context of nc
The Page ID referenced will vary from environment to environment.
Cause
The error indicates that the Role assigned to the User has no Menu entries assigned.
Environment
All supported Dx NetOps Performance Management releases
Resolution
To resolve this set at least one Menu against the Role the problem users log in against.
Additional Information
https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/performance-management/3-6/administrating/manage-roles-and-user-accounts.html
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