How to get the Inaccessible list of devices

Products

• CA Infrastructure Management
• CA Infrastructure Management
• CA Performance Management - Usage and Administration
• DX NetOps

Issue/Introduction

I need to find out the total list of devices discovered as inaccessible due to failure to respond to Ping during discovery in DX NetOps Performance Management.

Cause

Need list of devices failing Ping during discovery to provide network team with device list requiring a fix.

Environment

All supported DX NetOps Performance Management releases

Resolution

For a list Pingables go to Administration->Group Settings->Groups-> All Groups->Inventory->All Items->Pingable Devices.

There is no easy way to get the inaccessible.

There is the GUI and you could look in REST but you would still need to go to each instance of every discovery to get the inaccessible device.

To do this would need to go to http::8581/rest/discoveryprofiles. Then find the Discovery Profile you want to see the inaccessible devices for and get the list of Discovery instances from the DiscoveryInstanceIDList section.

Then check each individual instance for inaccessible devices by going to http::8581/rest/discoveryinstances/ID and see the IPs.