UVC: Security - Groups cannot be displayed
Article ID: 131514
Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
After modifcation of the ldap.xml to integrate the LDAP groups into UVMS, the UVC is no longer able to display the Group List when clicking on Security - Groups.
Instead, an empty Window is displayed and eventually the console freezes.
Results of different tests after installing another Java 8 JDK 211 in folder C:\jdk and mapping the JAVA_HOME to different Java versions:
With JAVA_HOME = C:\Program Files (x86)\Java\jre1.8.0_91\bin (32bits)
With -Xmx512m (default) , -Xmx1024m or -Xmx2048m ( JVM cannot be created) => Groups cannot be displayed
With JAVA_HOME= C:\jdk\jre\bin (64 bits)
With -Xmx512m (default) , -Xmx1024m or -Xmx2048m => Groups can be displayed and modified correctly
Instead, an empty Window is displayed and eventually the console freezes.
Results of different tests after installing another Java 8 JDK 211 in folder C:\jdk and mapping the JAVA_HOME to different Java versions:
With JAVA_HOME = C:\Program Files (x86)\Java\jre1.8.0_91\bin (32bits)
With -Xmx512m (default) , -Xmx1024m or -Xmx2048m ( JVM cannot be created) => Groups cannot be displayed
With JAVA_HOME= C:\jdk\jre\bin (64 bits)
With -Xmx512m (default) , -Xmx1024m or -Xmx2048m => Groups can be displayed and modified correctly
Environment
Univiewer Console 6.x.xx launched on a Windows 10 with Java 1.8.0.91 32bits.
Cause
The issue was caused by an outdated Java 8 32bit version
Resolution
Upgrade to Java 8 211 64bits or superior
Then, uninstall the previous outdated Java 8 32bit version or modify the JAVA_HOME variable so that Univiewer Console uses this version instead of the old one.
Then, uninstall the previous outdated Java 8 32bit version or modify the JAVA_HOME variable so that Univiewer Console uses this version instead of the old one.
Feedback
Yes
No
Powered by
