Upon use of a new third-party facility, the client started receiving reports that CA View is appearing to change the TSO setting PROMPT to NOPROMPT.
When a View "SUBMIT" command is issued, the client receives message:
IKJ56282I COMMAND FAILED, UNABLE TO PROMPT USER+
As a workaround the client needs to issue TSO PROFILE PROMPT, from the View command line, to run a SARBCH LOAD job.
CA View - All Releases
Upon investigation, the client realized that the problem reported occurs only when their new third-party facility is being used to start VIEW in a new ISPF window.
The facility stacks a new session each time VIEW is being invoked.
It appears that the facility violates ISPF rules, and VIEW is a victim of this.
The client was able to circumvent the problem, in their CLIST, by adding:
SET &SYSPROMPT = ON
ISPEXEC SELECT PANEL(MLSAR) SCRNAME(SAR)