Unable to see data in Capacity Planning Overview Porltet
Article ID: 131484
Updated On:
Products
Clarity PPM SaaS
Clarity PPM On Premise
Issue/Introduction
One user is unable to see data in the Resource Planning Capacity Planning overview portlet even though another user with the same rights can.
Environment
Release:
Component: ODPRD
Component: ODPRD
Resolution
Restore Defaults for the user with the issue:
Note: Prior to restoring defaults, if the user has any customizations on the portlet, it's recommended to have them take a screen shot of the layout / filter views so they can add them back after testing if the restore defaults helps.
1. Have the user navigate to the Capacity Overview Portlet
2. Click on the Options (wheel) icon in the top right hand corner of the portlet then Configure
3. Click on the General tab
4. Click Restore Defaults
Note: Prior to restoring defaults, if the user has any customizations on the portlet, it's recommended to have them take a screen shot of the layout / filter views so they can add them back after testing if the restore defaults helps.
1. Have the user navigate to the Capacity Overview Portlet
2. Click on the Options (wheel) icon in the top right hand corner of the portlet then Configure
3. Click on the General tab
4. Click Restore Defaults
Additional Information
Reference KB000023063 - How do you grant security access rights to the Resource Planning pages?
Feedback
Yes
No
Powered by
