Oracle Retail Job Aborts with "FATAL ERROR - Cannot set restart recovery information"
Article ID: 131478
CA Automic Applications Manager (AM)
Oracle Retail Jobs Aborts with the error "FATAL ERROR - Cannot set restart recovery information"
Error generally seen if a custom awexe command is failing, specifically the command awexe SET_RESTART_RECOVERY
Custom awexe command require a awserver_sqlusr.dat file in the $AW_HOME/data or %AW_HOME%\data directory. Confirm that this file exists.