How to run JasperSoft Diagnostics Report

book

Article ID: 131465

calendar_today

Updated On:

Products

CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

When working with support on a JasperSoft issue, it might be necessary to involve the software vendor, Tibco, for additional assistance.  The out of the box Diagnostics Report provides valuable information regarding the JasperSoft environment.

Environment

CABI JasperReports Server 6.x
All Supported Windows Operating Systems

Resolution

1.  Login to the JasperSoft UI using an administrator account
2.  Click on VIEW->REPOSITORY from the top menu bar
3.  Navigate to PUBLIC->DIAGNOSTIC->DIAGNOSTIC REPORT
4.  Right-click on the report and select RUN
5.  After report execution, export the report result to PDF format