siteminder api failed and unable to start
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Article ID: 131399
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Updated On:
Products
CA Single Sign On Secure Proxy Server (SiteMinder)
AXIOMATICS POLICY SERVER
CA Single Sign On SOA Security Manager (SiteMinder)
CA Single Sign-On
Issue/Introduction
We're starting the Web Server and the Web Agent doesn't start. The
Windows Event log shows :
Sm_AgentApi_Init Failed.
SiteMinder agent has encountered initialization errors and will not service requests.
How can we fix this ?
Environment
Release: MSPJBO99000-12.52-Single Sign-On-Agent for JBoss-for MSP
Component:
Resolution
Use IP address in the HCO or make the hostname from the HCO resolvable
in the hosts file of the Web Agent OS to solve the issue.
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