Problem with admin console failing to load webservicemon probe configuration GUI

Article Id: 131394

Status: Published

Updated On: 26-04-2019 08:15

Products:

DX Infrastructure Management , NIMSOFT PROBES

Issue/Introduction:

When attempting to open the Admin Console version of the webservicemon probe GUI, an error occurs (PPM-001).

In the ppm log the following errors will be seen:

Apr 22 14:18:58:050 [attach_socket, ppm] Error while copying or loading adapter from jar file -
Apr 22 14:18:58:050 [attach_socket, ppm] Failed to load or instantiate adapter com.nimsoft.ppm.adapter.webservicemon.Adapter

Cause:

This is due to a defect in the webservicemon probe which will be fixed in release 1.33.

Environment:

webservicemon 1.30 or 1.31
UIM 8.51 or higher

Resolution:

At this time, users should continue to use Infrastructure Manager to configure this probe until the webservicemon 1.33 probe is released which will resolve the issue and allow configuration to take place in Admin Console.