EXP card is not displaye

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Article ID: 131372

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Updated On:

Products

APP PERF MANAGEMENT CA Application Performance Management Agent (APM / Wily / Introscope) CUSTOMER EXPERIENCE MANAGER INTROSCOPE

Issue/Introduction



In the history mode, the custom range is set to the time before aging (1 DAY) but the EXP card is not displaye

Environment

APM

Experience View

Resolution

To display cards that have ageed out in HISTORIC, specify a Custom Range end time that is earlier than the age out.

Since the end time of the Custom Range specified in HISTORIC is later than the aging out time, the card will not be displayed even if it is a time zone with a history of execution.

For example, age out at around 9:57 yesterday,
If the end time of this "custom range" at this time is 10:00:00 today, the EXPcard will not be displayed.
If the end time is earlier than 9:57 today, the EXP card will appear.