UIM webservices rest alarm summary callback error

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

UIM webservices rest alarm summary callback error as below :

Environment

UIM 8.51 

webservices_rest 8.51 / webservices_rest-8.51hf6

Resolution

Ensure the ems probe is active and processing alarms without any errors

Additional Information

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/probe-development-tools/restful-web-services/webservices-rest-apis/webservices-rest-call-reference/alarm-calls.html#concept.dita_90d18bfb3205046b7d6491defe72a264a6defe52_GetAlarmSummary