Same gateway process running 2 times
Article ID: 131342
Updated On:
Products
STARTER PACK-7
CA Rapid App Security
CA API Gateway
Issue/Introduction
We have a server in which same process is running twice and due to that, it is consuming memory and CPU. This leads to performance issues.
Ideally there should be only one gateway process.
Example ps output:
gateway 1439 1324 17 Jan08 ? 17-05:31:23 /opt/SecureSpan/JDK/bin/java -Dcom.l7tech.server.home=/opt/SecureSpan/Gateway/node/default -Dcom.ncipher.provider.announcemode=auto -Dcom.ncipher.provider.disable=Alg.Alias.Cipher.AES,Alg.Alias.KeyGenerator.AES,Cipher.AESWrap,Cipher.Rijndael,KeyGenerator.Rijndael -Dcom.l7tech.ncipher.position=0 -Djava.ext.dirs=/opt/SecureSpan/JDK/jre/lib/ext:/opt/SecureSpan/Gateway/runtime/lib/ext -Dcom.l7tech.common.security.jceProviderEngineName=ncipher -Dcom.l7tech.server.siteminder.enabled=true -server -Djava.net.preferIPv4Stack=true -Djava.security.policy=/opt/SecureSpan/Gateway/runtime/etc/ssg.policy -Djava.security.egd=file:/dev/./urandom -Dfile.encoding=UTF-8 -Dsun.net.inetaddr.ttl=30 -Djava.awt.headless=true -XX:CompileThreshold=1500 -Dcom.l7tech.server.defaultClusterHostname=ssg2ksc6 -Djava.util.Arrays.useLegacyMergeSort=true -Dorg.apache.xml.dtm.DTMManager=org.apache.xml.dtm.ref.DTMManagerDefault -Dorg.apache.xerces.xni.parser.XMLParserConfiguration=org.apache.xerces.parsers.XIncludeAwareParserConfiguration -Xmx21879024k -Xss256k -XX:+UseParallelOldGC -XX:+UseCompressedOops -Dcom.l7tech.server.transport.reservedPorts=7001,7100 -XX:+PrintGCDetails -XX:+PrintGCDateStamps -XX:+UseGCLogFileRotation -XX:NumberOfGCLogFiles=10 -XX:GCLogFileSize=20M -Xloggc:var/logs/ssg_gc.log -XX:MaxPermSize=256M -Dcom.l7tech.server.home="/opt/SecureSpan/Gateway/node/default" -Dcom.l7tech.server.processControllerPresent=true -Dcom.l7tech.server.processControllerCert=/opt/SecureSpan/Controller/var/run/pc.cer -Dcom.l7tech.server.processControllerIpAddress=::1 -Dcom.l7tech.server.processControllerPort=8765 -Djava.util.logging.config.class=com.l7tech.server.log.JdkLogConfig -Dcom.l7tech.server.log.console=true -jar /opt/SecureSpan/Gateway/runtime/Gateway.jar pc run
gateway 2171 1439 0 Jan08 ? 00:00:02 /opt/nfast/tcl/bin/nfkmcmdadp getinfo Process2: gateway 24976 28220 0 2018 ? 00:00:00 /opt/nfast/tcl/bin/nfkmcmdadp getinfo gateway 28220 1 4 2018 ? 10-11:06:53 /opt/SecureSpan/JDK/bin/java -Dcom.l7tech.server.home=/opt/SecureSpan/Gateway/node/default -Dcom.ncipher.provider.announcemode=auto -Dcom.ncipher.provider.disable=Alg.Alias.Cipher.AES,Alg.Alias.KeyGenerator.AES,Cipher.AESWrap,Cipher.Rijndael,KeyGenerator.Rijndael -Dcom.l7tech.ncipher.position=0 -Djava.ext.dirs=/opt/SecureSpan/JDK/jre/lib/ext:/opt/SecureSpan/Gateway/runtime/lib/ext -Dcom.l7tech.common.security.jceProviderEngineName=ncipher -Dcom.l7tech.server.siteminder.enabled=true -server -Djava.net.preferIPv4Stack=true -Djava.security.policy=/opt/SecureSpan/Gateway/runtime/etc/ssg.policy -Djava.security.egd=file:/dev/./urandom -Dfile.encoding=UTF-8 -Dsun.net.inetaddr.ttl=30 -Djava.awt.headless=true -XX:CompileThreshold=1500 -Dcom.l7tech.server.defaultClusterHostname=ssg2ksc6 -Djava.util.Arrays.useLegacyMergeSort=true -Dorg.apache.xml.dtm.DTMManager=org.apache.xml.dtm.ref.DTMManagerDefault -Dorg.apache.xerces.xni.parser.XMLParserConfiguration=org.apache.xerces.parsers.XIncludeAwareParserConfiguration -Xmx21879024k -Xss256k -XX:+UseParallelOldGC -XX:+UseCompressedOops -Dcom.l7tech.server.transport.reservedPorts=7001,7100 -XX:+PrintGCDetails -XX:+PrintGCDateStamps -XX:+UseGCLogFileRotation -XX:NumberOfGCLogFiles=10 -XX:GCLogFileSize=20M -Xloggc:var/logs/ssg_gc.log -XX:MaxPermSize=256M -Dcom.l7tech.server.home="/opt/SecureSpan/Gateway/node/default" -Dcom.l7tech.server.processControllerPresent=true -Dcom.l7tech.server.processControllerCert=/opt/SecureSpan/Controller/var/run/pc.cer -Dcom.l7tech.server.processControllerIpAddress=::1 -Dcom.l7tech.server.processControllerPort=8765 -Djava.util.logging.config.class=com.l7tech.server.log.JdkLogConfig -Dcom.l7tech.server.log.console=true -jar /opt/SecureSpan/Gateway/runtime/Gateway.jar pc run
Ideally there should be only one gateway process.
Example ps output:
gateway 1439 1324 17 Jan08 ? 17-05:31:23 /opt/SecureSpan/JDK/bin/java -Dcom.l7tech.server.home=/opt/SecureSpan/Gateway/node/default -Dcom.ncipher.provider.announcemode=auto -Dcom.ncipher.provider.disable=Alg.Alias.Cipher.AES,Alg.Alias.KeyGenerator.AES,Cipher.AESWrap,Cipher.Rijndael,KeyGenerator.Rijndael -Dcom.l7tech.ncipher.position=0 -Djava.ext.dirs=/opt/SecureSpan/JDK/jre/lib/ext:/opt/SecureSpan/Gateway/runtime/lib/ext -Dcom.l7tech.common.security.jceProviderEngineName=ncipher -Dcom.l7tech.server.siteminder.enabled=true -server -Djava.net.preferIPv4Stack=true -Djava.security.policy=/opt/SecureSpan/Gateway/runtime/etc/ssg.policy -Djava.security.egd=file:/dev/./urandom -Dfile.encoding=UTF-8 -Dsun.net.inetaddr.ttl=30 -Djava.awt.headless=true -XX:CompileThreshold=1500 -Dcom.l7tech.server.defaultClusterHostname=ssg2ksc6 -Djava.util.Arrays.useLegacyMergeSort=true -Dorg.apache.xml.dtm.DTMManager=org.apache.xml.dtm.ref.DTMManagerDefault -Dorg.apache.xerces.xni.parser.XMLParserConfiguration=org.apache.xerces.parsers.XIncludeAwareParserConfiguration -Xmx21879024k -Xss256k -XX:+UseParallelOldGC -XX:+UseCompressedOops -Dcom.l7tech.server.transport.reservedPorts=7001,7100 -XX:+PrintGCDetails -XX:+PrintGCDateStamps -XX:+UseGCLogFileRotation -XX:NumberOfGCLogFiles=10 -XX:GCLogFileSize=20M -Xloggc:var/logs/ssg_gc.log -XX:MaxPermSize=256M -Dcom.l7tech.server.home="/opt/SecureSpan/Gateway/node/default" -Dcom.l7tech.server.processControllerPresent=true -Dcom.l7tech.server.processControllerCert=/opt/SecureSpan/Controller/var/run/pc.cer -Dcom.l7tech.server.processControllerIpAddress=::1 -Dcom.l7tech.server.processControllerPort=8765 -Djava.util.logging.config.class=com.l7tech.server.log.JdkLogConfig -Dcom.l7tech.server.log.console=true -jar /opt/SecureSpan/Gateway/runtime/Gateway.jar pc run
gateway 2171 1439 0 Jan08 ? 00:00:02 /opt/nfast/tcl/bin/nfkmcmdadp getinfo Process2: gateway 24976 28220 0 2018 ? 00:00:00 /opt/nfast/tcl/bin/nfkmcmdadp getinfo gateway 28220 1 4 2018 ? 10-11:06:53 /opt/SecureSpan/JDK/bin/java -Dcom.l7tech.server.home=/opt/SecureSpan/Gateway/node/default -Dcom.ncipher.provider.announcemode=auto -Dcom.ncipher.provider.disable=Alg.Alias.Cipher.AES,Alg.Alias.KeyGenerator.AES,Cipher.AESWrap,Cipher.Rijndael,KeyGenerator.Rijndael -Dcom.l7tech.ncipher.position=0 -Djava.ext.dirs=/opt/SecureSpan/JDK/jre/lib/ext:/opt/SecureSpan/Gateway/runtime/lib/ext -Dcom.l7tech.common.security.jceProviderEngineName=ncipher -Dcom.l7tech.server.siteminder.enabled=true -server -Djava.net.preferIPv4Stack=true -Djava.security.policy=/opt/SecureSpan/Gateway/runtime/etc/ssg.policy -Djava.security.egd=file:/dev/./urandom -Dfile.encoding=UTF-8 -Dsun.net.inetaddr.ttl=30 -Djava.awt.headless=true -XX:CompileThreshold=1500 -Dcom.l7tech.server.defaultClusterHostname=ssg2ksc6 -Djava.util.Arrays.useLegacyMergeSort=true -Dorg.apache.xml.dtm.DTMManager=org.apache.xml.dtm.ref.DTMManagerDefault -Dorg.apache.xerces.xni.parser.XMLParserConfiguration=org.apache.xerces.parsers.XIncludeAwareParserConfiguration -Xmx21879024k -Xss256k -XX:+UseParallelOldGC -XX:+UseCompressedOops -Dcom.l7tech.server.transport.reservedPorts=7001,7100 -XX:+PrintGCDetails -XX:+PrintGCDateStamps -XX:+UseGCLogFileRotation -XX:NumberOfGCLogFiles=10 -XX:GCLogFileSize=20M -Xloggc:var/logs/ssg_gc.log -XX:MaxPermSize=256M -Dcom.l7tech.server.home="/opt/SecureSpan/Gateway/node/default" -Dcom.l7tech.server.processControllerPresent=true -Dcom.l7tech.server.processControllerCert=/opt/SecureSpan/Controller/var/run/pc.cer -Dcom.l7tech.server.processControllerIpAddress=::1 -Dcom.l7tech.server.processControllerPort=8765 -Djava.util.logging.config.class=com.l7tech.server.log.JdkLogConfig -Dcom.l7tech.server.log.console=true -jar /opt/SecureSpan/Gateway/runtime/Gateway.jar pc run
Environment
API Gateway 8.x
Resolution
The issue is addressed in API versions 9.x.
API versions 8.x are no longer supported as of April 30, 2019
https://support.ca.com/us/product-content/status/announcement-documents/2018/ca-api-gateway-8-x-eos-announcement.html
API versions 8.x are no longer supported as of April 30, 2019
https://support.ca.com/us/product-content/status/announcement-documents/2018/ca-api-gateway-8-x-eos-announcement.html
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