After enabling TIBCO BusinessWorks (TIBCO BW) to use Application Performance Management (APM) Agent, adding the java.extended.properties entry in bwengine.tra, and recycling TIBCO BW instance, no metrics are reported, and no APM logs are created.
TIBCO BW logs do not show any meaningful information on why is not using the APM agent.
When more than one java.extended.properties line exist in bwengine.tra, bwcontainer.tra or <application_instance>.tra (depending on what you are using to configure the TIBCO BW to use APM agent) this problem will occur.
TIBCO BusinessWorks 5.14
Application Performance Management (APM) Agent 10.5.2
To resolve it, you MUST make sure the java.extended.properties only exist one time in bwengine.tra, bwcontainer.tra or <application_instance>.tra (depending on what you are using to configure the TIBCO BW to use APM agent)
If the line already exist, for instance as in next example:
the way to proceed is adding the APM entries at the beginning of the line as follow
java.extended.properties=-javaagent\:<Agent_Home>/Agent.jar -DagentProfile\=<Agent_Home>/core/config/IntroscopeAgent.profile -Xrs -Dfile.encoding\="windows-1252"
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