SM is unable to startup properly in R12.7. Giving errors
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Article ID: 131317
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Products
CA Single Sign On Secure Proxy Server (SiteMinder)CA Single Sign On SOA Security Manager (SiteMinder)CA Single Sign-On
Issue/Introduction
When we start our Policy Server using start-all command, the Policy Server logs reports the error :
smps.log
[41699/140663148173088][Thu Mar 14 2019 16:07:13][SmLdapBulkSearch.cpp:749][InitReadsVLV][ERROR][sm-xpsxps-01080] Error occurred during "SearchExt" for "(&(xpsNumber=*)(!(xpsTombstone=*)))", text: Timed out
and as such the Policy Server doesn't work. How can we fix this ?
Environment
Policy Server 12.7SP0CR0 on RedHat 6; Policy Store on Oracle Directory Server 11.1.1.7.0;
Resolution
Upgrade the Oracle Directory Server to 11.1.1.7.1 or higher to fix index problems :
5 Resolved Issues
Table 2 Issues Resolved in Release 11g Release 1 (11.1.1.7.1) 16737497 DSCONF REINDEX SUFFIX BREAKS ANCESTORID INDEX