Jaspersoft folder export from Clarity Advanced Reporting crashes the app with OutOfMemory when doing a large export.zip
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Article ID: 131312
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Updated On:
Products
Clarity PPM On Premise
Issue/Introduction
Clarity app service crashes with OutOfMemory error, when reviewing the heap dump we see there is more than 1GB taken by: GET /reportservice/rest_v2/export/3xxxxx-dff0-xxxx-b6f3-xxxxxxxxx/MyFolder-export.zip
This is due to a very large reports folder exporting at once.
Resolution
DE48757 Jaspersoft folder export from Clarity Advanced Reporting crashes the app with OutOfMemory when doing a large export.zip