MODIFYING THE STANDARD ORDERING FOR ALERT HISTORY

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Article ID: 131293

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Updated On:

Products

CA CMDB for z/OS CA NetSpy Network Performance CA NetMaster Network Automation CA SOLVE CA NetMaster Network Management for SNA CA NetMaster Network Management for TCP/IP CA NetMaster File Transfer Management

Issue/Introduction

From cust:

Our question relates to the ordering of the alerts on history of the  Net-
Master Alert Monitor.

When we access the history without alert filtering the order   prioritizes
the exhibiting of the most recent date. But when filtering is used       by
specific severity (for example) the order is modified and exhibits      the
oldest date--what can generate excessive time to load the screen.  We
ask if there is the possibility to alter this behavior on the     alert history
so that with filtering it be ordered from the newest date--as it      occurs
without filtering.

Environment

OS: z/OS.

Resolution

These notes are from L2 Support:
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The current code is working as designed--in that if on the alert history
screen--once a filter command is issued it makes the display in     as-
cending sequence. There is nothing we can do about that but    there
is a circumvention.

Try the following when a user wants to change a filter but continue to
be placed at the    very last alerts:

From anywhere in the product do:

=/alh.b;filter 

where filter is the name of the filter desired. E.g.: =/alh.b;sev1    would
bring up alert history with dates in descending sequence using     filter
SEV1.

Notice that =/alh.b alone takes user to alert history without a filter. The
use of the semicolon in the command allows the filter name         to be
passed to the command.

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Also there is the SORT command. After doing the FILTER   command
the user could do a SORT on the date--like:

SORT DATE D

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