Forms do not show up after upgrade to 17.2 Service Catalog

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Article ID: 131284

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Updated On:

Products

CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

Searching for forms by a wild card or a string, shows the forms. However attempts to expand and show a full list of forms does not show any forms there.

Cause

When this behavior was seen, use browser's developer tools (press function key F12 on the keyboard and refresh the Catalog page in an attempt to show the forms tab again), an error is seen on the browser console:

ReferenceError: isWhiteListWatcher is not definedĀ 

Environment

Release:
Component: USVCT

Resolution

1) Log out of Catalog
2) Empty browser cache
3) Login back to Catalog