Unable to Start Service - Unexpected command: deploy

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Error message given when trying to start any of the Clarity services:

Unexpected command: deploy
Usage: /u/applic/ca/clarity/bin/servicebeacon [ console | start | stop | restart | condrestart | status | install | remove | dump ]

Cause

There are missing folder/files during the copy procedure.

 

Resolution

Compare the source and target application folder.

Re-copy the files and make sure the file count is the same.