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Tomcat access log import/analyze job crashes BG with OutOfMemory with app-access log over 500MB
Article ID: 131251
Clarity PPM SaaSClarity PPM On Premise
Clarity BG service crashes with OutOfMemory (OOM) error when running jobs. In the heap dump we see the issue is caused by Tomcat access log import/analyze job taking over 500MB of the allocated heap. Then checking the app-access.log we can see it's abnormally long and above 500MB
Release: Component: ODENV
Caused by DE48744 Tomcat access log import/analyze job crashes BG with OutOfMemory with app-access log over 500MB currently in review by Engineering
Workaround: Avoid running Tomcat access log import/analyze job for very large app-access logs