sqlserver probe throws connection alarm though the test connection is successful.

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Article ID: 131234

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Updated On:

Products

NIMSOFT PROBES CA Unified Infrastructure Management for z Systems DX Infrastructure Management

Issue/Introduction

sqlserver probe connection profile test works fine, but the probe continues to generate connection alarms for the checkdb_alive checkpoint even after following instructions in the following Knowledge Document:


KB97313 : SQL Server probe connection alert

Cause

The Connection field in the sqlserver monitoring profile was configured to use an non-existent connection profile.

Environment

UIM Server:  Any version
sqlserver probe:  any version

Resolution

Change the Connection field in the sqlserver monitoring profile to use the tested connection profile name.

Additional Information

See step #2 om the "Create a Profile" subsection found ound the "Configure the Probe" section of the "sqlserver IM Configuration" Wiki document:

https://docops.ca.com/ca-unified-infrastructure-management-probes/ga/en/alphabetical-probe-articles/sqlserver-sql-server-monitoring/sqlserver-im-configuration#sqlserverIMConfiguration-ConfiguretheProbe