DevTest Enterprise Dashboard Error: HHH000341: Could not obtain connection metadata : Login failed for user

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Article ID: 131232

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Updated On:

Products

CA Application Test Service Virtualization CA Continuous Application Insight (PathFinder)

Issue/Introduction

Start Enterprise Dashboard service and see this error in the enterprisedashboard.log file:

2019-04-23 14:16:23,170Z (07:16) [main] WARN  org.hibernate.engine.jdbc.internal.JdbcServicesImpl - HHH000341: Could not obtain connection metadata : Login failed for user 'edb_devtest_dev_user'. ClientConnectionId:9fdc191d-ad6f-437a-bfc6-8efb69bede81

Cause

Using wrong dradis.db.user and dradis.db.password in the dradis.properties file.
 

Environment

Release:
Component: ITKOTF

Resolution

Once the right userid and password was configured in the {{LISA_HOME}}\dradis.properties file, the Enterprise Dashboard started.