Reconfiguring a A2A Client

Products

• CA Privileged Access Manager - Cloakware Password Authority (PA)
• CA Privileged Access Manager (PAM)

Issue/Introduction

There are times you need to point your A2A client to a different PAM server and you end up having an error. This article indicates a possible cause for this behaviour and suggests a possible solution.

If you have previously used your Client installation for one server and are now pointing it to a different server, you must delete the following cache file before starting the Client daemon again:

$CSPM_CLIENT_HOME/cspmclient/config/data/.cspmclient.dat

where $CSPM_CLIENT_HOME is your installation directory, for example /opt/cloakware

Here you can find the instructions how to proceed

Environment

CA PAM all versions

Resolution

To reconfigure a Password Authority Client (A2A)  to use a different PAM Server:

1.      Stop the Password Authority Client (read below how to start and stop the Client).

2.      Go to $CSPM_CLIENT_HOME/cspmclient/config/data.

3.      Delete .cspmclient.dat.

4.      Update the <cspmserver> entry in the Client configuration with your new server name. For example:

<cspmserver>new_server.company.com</cspmserver>

The config.xml file is located in $CSPM_CLIENT_HOME/cspmclient/config/cspm_client_config.xml where $CSPM_CLIENT_HOME is your installation directory, for example /opt/cloakware.

 

To stop the Password Authority Client:

•   On UNIX enter:

cspmclientd stop
 

•   In Windows, stop the cspmclientd service using the Services Administrative tool:

The procedure to stop the service using the Services Administrative tool depends on your Windows platform. Click Start > Control Panel > Administrative Tools > Services, select cspmclientd in the Services list, and then click Stop.
–or–
Open a command line window and enter:
net stop cspmclientd
 

To start the Password Authority Client:
•   On UNIX enter:

cspmclientd start

•   In Windows, start service cspmclientd using the Services Administrative tool:

The procedure to start the service using the Services Administrative tool depends on your Windows platform. Click Start > Control Panel > Administrative Tools > Services, select cspmclientd in the Services list and then click Start.
–or–
Open a command line window and enter:
net start cspmclientd