The Reason It Seems Service Desk Manager Installs JDK Instead of JRE

Article Id: 131224

Status: Published

Updated On: 23-04-2019 06:50

Products:

SUPPORT AUTOMATION- SERVER , CA Service Desk Manager - Unified Self Service , KNOWLEDGE TOOLS , CA Service Management - Asset Portfolio Management , CA Service Management - Service Desk Manager

Issue/Introduction:

Service Desk Manager/CMDB would need Java env for some of its processes. In previous versions like 12.9/14.1, JRE was installed and lately users see something more in the JRE folder like compiler javac.exe and some may wonder if it is JDK and if yes why.

For SDM/CMDB 17.2, does Broadcom install JRE or JDK when install the application?

Environment:

SDM/CMDB 17.2 Windows, Linux, Unix

Resolution:

It is JDK. The reason for this is, in this Java release, Oracle does not offer JRE or Server JRE anymore and only JDK version. As a result, vendors would need to use JDK. Please refer to
https://www.oracle.com/technetwork/java/javase/11-relnote-issues-5012449.html
for more information.