Missing browser metrics from Analytics base

book

Article ID: 131223

calendar_today

Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) INTROSCOPE

Issue/Introduction

We are using a 100% on-premise setup. Our environment has a single-node setup for Analytics base that serves a single standalone Enterprise Manager. Our application is connected and data is being recorded. I can see session information, waterfall charts and most detail. 

The problem is under Application Performance there is no data for Startup Time, CPU Use or Memory Use.  Also not seeing any details for the DOM tree or the java script in the waterfall charts as expected. 

Cause

Working by design.

Environment

All supported releases.

Resolution

Since these are web applications, this is an expected behavior. The APM browser agent has no means of measure CPU/ Memory user of web pages on the client side and the startup time is specific to apps on mobile devices. These metrics should be blank for Web Apps