Missing browser metrics from Analytics base
Article ID: 131223
Updated On:
Products
APP PERF MANAGEMENT
CA Application Performance Management Agent (APM / Wily / Introscope)
CUSTOMER EXPERIENCE MANAGER
INTROSCOPE
Issue/Introduction
We are using a 100% on-premise setup. Our environment has a single-node setup for Analytics base that serves a single standalone Enterprise Manager. Our application is connected and data is being recorded. I can see session information, waterfall charts and most detail.
The problem is under Application Performance there is no data for Startup Time, CPU Use or Memory Use. Also not seeing any details for the DOM tree or the java script in the waterfall charts as expected.
The problem is under Application Performance there is no data for Startup Time, CPU Use or Memory Use. Also not seeing any details for the DOM tree or the java script in the waterfall charts as expected.
Cause
Working by design.
Environment
All supported releases.
Resolution
Since these are web applications, this is an expected behavior. The APM browser agent has no means of measure CPU/ Memory user of web pages on the client side and the startup time is specific to apps on mobile devices. These metrics should be blank for Web Apps
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