"ERROR: This program is not used for this configuration" when running pdm_server_control
Article ID: 13122
Updated On:
Products
Issue/Introduction
The "-t" parameter of the "pdm_server_control" command can be used to check the Advanced Availability server type.
When I run "pdm_server_control -t", the result is:
ERROR:
This program is not used for this configuration.
Why is an ERROR returned? What does this indicate? How can I determine the server type?
Environment
CA Service Desk Manager 12.9 and above
Resolution
The message indicates that the server is not an Advanced Availability server type; rather, it is a Conventional server type: a Primary server or a Secondary server.
"pdm_server_type -t" only successfully returns the server type when the server is an Advanced Availability type of server.
To confirm the type of configuration, you could review the file named "config.properties" that is in the $NX_ROOT\site directory of the server.
Important Note: Do not make any changes to this file.
In a Conventional configuration, the value of "config.server_config_type" is set to "standard" in $NX_ROOT\site\config.properties. For example:
config.server_config_type=standard
Additionally, when the Configuration tool is running, the following messages are written to $NX_ROOT\log\configure.log:
02/14 22:43:14.562 INFO ConfigThread.java 225 ## config.server_config_type :standard
02/14 22:49:32.870 INFO CompleteTask.java 263 Value of general.configuration_type (primary)
02/14 22:49:32.870 INFO CompleteTask.java 291 ServerType detected as : Primary
Alternatively, in an Advanced Availability configuration, the following statement would be present in config.properties:
config.server_config_type=advanced
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