Unable to mark task completed if ETCs of assignments is not 0

Article Id: 131148
Status: Published
Updated On: 25-04-2019 12:16
Products:
CLARITY PPM FOR ITG , Clarity PPM On Premise , CLARITY PPM FEDERAL , Clarity PPM SaaS , Clarity PPM SaaS - Application , Clarity PPM SaaS - Application , Clarity PPM On Premise
Issue/Introduction:

Unable to manually update of status for a task if there are ETCs greater than 0 and Assignments are not Completed in Clarity PPM

Steps to Reproduce:

  1. Create a task with one or more assignments.
  2. Ensure the assignments have ETCs >0
  3. Change the % Complete of the task to 100% (change of % complete will stick)
       Observations:
  • The assignments remain unchanged
  • Assignment ETCs remain
  • Assignment Status remains
  • The Task Status remains unchanged
      4.  Try to change the Status to Completed, an error is received:
       PRJ-07235: Invalid status for task having non-zero ETC

Environment:

Release:
Component: PPMPRM

Resolution:

This is working as designed. The task cannot be marked completed if there are still any ETCs remaining. Change the ETC 0 then the task status should be able to be changed to Completed.

If the above doesn't help see KB000030141 for a defect fixed in 15.1 and higher.