ARD Viewer License

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Article ID: 131138

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Updated On:

Products

CA Agile Requirements Designer

Issue/Introduction



We should have a license to use as unlimited viewing, but are not able to use it. We don't know how to request a Viewer license, nor how to go about installing it. 

Our scenario is as follows: we have 6 Workgroup licenses, for a total of 10 people. We would like to allow the 4 remaining people to be assigned a "view-only" license anytime all 6 Workgroup licenses are already in use. 

Environment

Release:
Component: ARDLIC

Resolution

You do not need to request a Viewer license to set this up. Any ARD installation can be configured to use a Viewer license. However, those systems which have a Viewer license installed will not be able to switch back to a "full" license on the fly. This would take manual effort.

To install a viewer license:
1) Launch the CodeMeter Control Center and delete any locally installed license shown in the user's machine.
2) Launch the CodeMeter WebAdmin page and make sure CodeMeter is not configured to the Concurrent License Server.  I'm not sure which would take precedence.
3) Open ARD and launched the License Wizard, from the user's ARD installation

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User-added image
4) Click Next to advance to the next screen.

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User-added image
5) Selected the Viewer License option, which will create a new local license in CodeMeter.

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User-added image

If the user needs access to a full version of the license, they would need to delete the local license from CodeMeter, and launch the CodeMeter WebAdmin page and point CodeMeter to the Concurrent License Server.

Additional Information

For more information also see:

How to Delete Licenses for Agile Requirements Designer
https://comm.support.ca.com/kb/How-to-Delete-Licenses-for-Agile-Requirements-Designer/KB000009592

How to Set Up Concurrent Licensing for Agile Designer 2.0-2.6
https://comm.support.ca.com/kb/How-to-Set-Up-Concurrent-Licensing-for-Agile-Designer-2026/KB000009628

Attachments

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