When creating an action item on the Organizer > Action Items portlet a system error is received

Article Id: 131022

Status: Published

Updated On: 17-04-2019 00:49

Products:

CLARITY PPM FOR ITG , Clarity PPM On Premise , CLARITY PPM FEDERAL , Clarity PPM SaaS , Clarity PPM SaaS - Application , Clarity PPM SaaS - Application , Clarity PPM On Premise

Issue/Introduction:

STEPS TO REPRODUCE
1. Go to Administration > Data Administration > Lookups
2. Edit the following lookup: Calandar Object Types (id CAL_OBJECT_TYPE)
3. Go to the Values tab and create a new value: Dummy
4. Go to Administration > Studio > Objects > Action Item object > Attributes tab
5. Edit the Object Type field
6. Add some Display Mappings: Green / green / Personal
7. Go to Home > Personal > Organizer > Action items portlet
8. Create an Action Item, fill the required values and Save

Expected Result: The action item to be created and saved successfully.
Actual Result: An error is thrown: System error. Contact system administrator

Cause:

This is caused by DE48670

Environment:

Clarity PPM 15.X

Resolution:

This is currently being analyzed by Engineering