After SDC installation it is unable to start due to errors

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Article ID: 130989

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Updated On:

Products

CA Spectrum

Issue/Introduction

After installing the Spectrum Domain Connector the follow errors are seen when starting:

Mon Apr 15 10:39:55 2019 : INFO: SDM LOGGING STARTED
Mon Apr 15 10:39:55 2019 : INFO: SDM LOGGING STARTED
Mon Apr 15 10:39:55 2019 : WARNING: Security Mode disabled for all connections.
Mon Apr 15 10:39:55 2019 : ERROR: Failed to initialize CAPKI library
Mon Apr 15 10:39:55 2019 : WARNING: Messaging manager is not initialized because ETPKI is not initialized.
Mon Apr 15 10:39:55 2019 : ERROR: SdmMsgAPIEtpkiImpl::SdmMsgAPIEtpkiImpl() failed

Environment

Release:
Component: SPCCSS

Resolution

This error happens when CAPKI does not get installed properly with the SDC. 
Generally removing CAPKI and the SDC then running the installer again will resolve this issue

Default location for CAPKI is /opt/CA/SharedComponents/CAPKI