ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Xendesktop probe profile deployment issue
Article ID: 130950
Updated On:
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
NIMSOFT PROBES
Issue/Introduction
We are deploying Xendesktop probe and followed https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/alphabetical-probe-articles/xendesktop-xendesktop-monitoring/xendesktop-preconfiguration-requirements.html but still we are seeing the following error after that.
Cause
There was a problem with the user being used to configure access
Environment
Release:
Component: UIMXDK
Component: UIMXDK
Resolution
Although the user account appeared to be a member of all the required groups and an admin in citrix studio, the probe was not able to connect with this user.
Configuring the probe with another user allowed it to connect and monitor the Xen-Desktop server
Configuring the probe with another user allowed it to connect and monitor the Xen-Desktop server
Attachments
Feedback
Yes
No
Powered by
