Enterprise Dashboard crashes with high queue values

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Article ID: 130936

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Updated On:

Products

CA Application Test Service Virtualization CA Continuous Application Insight (PathFinder) CA Service Virtualization (DevTest / LISA / VSE / Application Test)

Issue/Introduction

After running for about a week, the Enterprise Dashboard crashes with an OutOfMemoryError.
Also the enterprisedashboard.log shows messages similar to these: 
DEBUG com.ca.dradis.BeanProcessor - receiveObject: New object added to internal receiver queue. queue size=xxxxx

With a high queue size of 10000 or more. 
There are more than 50 active registries reporting to the Enterprise Dashboard.

Cause

The Enterprise Dashboard is not able to process all the updates from the high number of active registries. 
This is causing the queue size to increase over time.
 

Environment

Devtest 10.3 Enterprise Dashboard with a high number of active registries (50 or more).

Resolution

Patch DE396930 for DevTest 10.3 is available from support.