CA PAM Client does not install on a new Windows 10 system
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CA PAM Client does not install on a new Windows 10 system


Article ID: 130929


Updated On:


CA Privileged Access Manager - Cloakware Password Authority (PA) CA Privileged Access Manager (PAM)


CA PAM client related .exe file (C:\Users\"USERID"\CA PAM Client\CAPAMClient.exe ) when "Run as an administrator" fails with this message as shown below. 


Windows 10 


This is a permissions related issue where running as an Administrator, the Administrator account on Windows laptop has to activated


Enable the hidden Windows 10 Administrator account.  Please refer to the link below:

Additional Information

As this installer error can be encountered due to other issues on a Windows system.  Sharing some related remedies. 

Try re-installing after trying each of the steps below: 
  • Disable your firewall and anti-virus software (and all security software run the CA PAM .
  • Clear your web browser's cache.
  • Try downloading using a different web browser.
  • This error could also be due to a corrupt file associated with InstallAnywhere located in a Temp folder on the local machine. To correct the error, clear all files in the local Temp folders:
    • C:\Temp
    • C:\Windows\Temp
    • C:\Documents and Settings\\Local Settings\Temp
    • C:\Users\\AppData\Local\Temp



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