Is there a way to disable Confirmation Prompt that is seen upon submitting a Catalog Request?

Products

• CA Service Catalog

Issue/Introduction

After submitting a Request in Service Catalog, a message "Your request has been placed...."  is seen.  Is there a way to disable this message?

Environment

CA Service Catalog 17.x

Resolution

The reason behind why this message was brought into picture was because the CA Service Catalog user base had a concern that there was no decent response back to an end user once the user clicked on Submit button.  This was causing more confusion than not having the message.

As a result, CA Service Catalog was enhanced based on this customer base feedback to provide the alert that the request was submitted.

Reverting this feature is not a simple task. It is a customization that is out of scope of Broadcom Support.