CABI reports won't finish loading

book

Article ID: 130899

calendar_today

Updated On:

Products

EHEALTH CA eHealth

Issue/Introduction

When running a group trend report in CABI the report continuously loads and never finishes rendering

Cause

When running the report in chrome with developer tools running we saw the following error: ERR_BLOCKED_BY_CLIENT.  An ad blocker was turned on for the browser

Environment

CAPM 3.6
CABI 6.3

Resolution

Turn off the ad blocker and the report renders fine