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Error upgrade APM10.7.0.45 to SP3
Article ID: 130890
Updated On:
Products
CA Application Performance Management Agent (APM / Wily / Introscope)
INTROSCOPE
Issue/Introduction
Next error messages is obtained when running the upgrade.
unzipping WS/com.wily.ui.guiffy.nl1_10.7.0.jar from patch.zip to /opt/Introscope10.7.0.45/ws-plugins/com.wily.ui.guiffy.nl1_10.7.0.jar
creating directory structure /opt/Introscope10.7.0.45/hotfix/10.7.0-HF29/bin
moving file /opt/Introscope10.7.0.45/bin/WatchDog.jar to /opt/Introscope10.7.0.45/hotfix/10.7.0-HF29/bin/WatchDog.jar
unzipping EM/WatchDog.jar from patch.zip to /opt/Introscope10.7.0.45/bin/WatchDog.jar
Copying /opt/Introscope10.7.0.45/Introscope_Enterprise_Manager.lax to /opt/Introscope10.7.0.45/hotfix/10.7.0-HF29/Introscope_Enterprise_Manager.lax
creating directory /opt/Introscope10.7.0.45/work
editing properties file /opt/Introscope10.7.0.45/Introscope_Enterprise_Manager.lax
Exception in thread "main" java.lang.UnsupportedClassVersionError: org/apache/commons/configuration2/builder/FileBasedConfigurationBuilder : Unsupported major.minor version 52.0
unzipping WS/com.wily.ui.guiffy.nl1_10.7.0.jar from patch.zip to /opt/Introscope10.7.0.45/ws-plugins/com.wily.ui.guiffy.nl1_10.7.0.jar
creating directory structure /opt/Introscope10.7.0.45/hotfix/10.7.0-HF29/bin
moving file /opt/Introscope10.7.0.45/bin/WatchDog.jar to /opt/Introscope10.7.0.45/hotfix/10.7.0-HF29/bin/WatchDog.jar
unzipping EM/WatchDog.jar from patch.zip to /opt/Introscope10.7.0.45/bin/WatchDog.jar
Copying /opt/Introscope10.7.0.45/Introscope_Enterprise_Manager.lax to /opt/Introscope10.7.0.45/hotfix/10.7.0-HF29/Introscope_Enterprise_Manager.lax
creating directory /opt/Introscope10.7.0.45/work
editing properties file /opt/Introscope10.7.0.45/Introscope_Enterprise_Manager.lax
Exception in thread "main" java.lang.UnsupportedClassVersionError: org/apache/commons/configuration2/builder/FileBasedConfigurationBuilder : Unsupported major.minor version 52.0
Cause
Application Performance Management (APM) installer to upgrade to SP3 require Java 1.8.
The issue occurs because the installer is not finding Java 1.8 but another version.
The issue occurs because the installer is not finding Java 1.8 but another version.
Environment
APM 10.7 GA
CentOS 7
CentOS 7
Resolution
1. Check what is the Java version used by the system with the command line
> java -version
2. If more than one Java version is installed on the server, you may select the one in <EM_HOME> with next command line
> sudo alternatives --config java
From the list select the number that corresponds to the Java installed under <EM_HOME>
This will change the default Java used by the System.
3. Once you make sure "java -version" return the correct JRE, re run the installer.
> java -version
2. If more than one Java version is installed on the server, you may select the one in <EM_HOME> with next command line
> sudo alternatives --config java
From the list select the number that corresponds to the Java installed under <EM_HOME>
This will change the default Java used by the System.
3. Once you make sure "java -version" return the correct JRE, re run the installer.
Additional Information
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