Reset admin user in CA Process Automation
Article ID: 130849
Updated On:
Products
CA Service Operations Insight (SOI)
Issue/Introduction
How to reset pamadmin user password
We want to integrate CA SOI with BMC Remedy via CA Process Automation. but i can't login into CA process automation web with admin user. can we reset this user admin?
We want to integrate CA SOI with BMC Remedy via CA Process Automation. but i can't login into CA process automation web with admin user. can we reset this user admin?
Environment
SOI 4.x
CA Process Automation
CA Process Automation
Resolution
To change the PAMADMIN password, please do the following
1) Log into the Process Automation application in EEM as the EiamAdmin user.
2) Under Manage Identities Search for the "pamadmin" user.
3) Once found select that user. Scroll to the bottom of the returned page and check the "Reset Password "box and enter your new Password (see below picture)
1) Log into the Process Automation application in EEM as the EiamAdmin user.
2) Under Manage Identities Search for the "pamadmin" user.
3) Once found select that user. Scroll to the bottom of the returned page and check the "Reset Password "box and enter your new Password (see below picture)
<Please see attached file for image>
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