What are the steps required after changing the host name of ITCM agent machine.

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Article ID: 130838

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Products

CA Automation Suite for Data Centers - Configuration Automation CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager

Issue/Introduction

What are the steps required after changing the host name of ITCM agent machine ?

Environment

Linux Machines with ITCM agent installed. 

Resolution

Perform Below steps when planing to change host name of the ITCM agent with linux operating system . 

1. Delete the agent from ITCM console. 
2. Login to the Agent box using root account. 
3. Stop the CAF service using 'CAF STOP'. Ensure that CAF is stopped using 'CAF STATUS' 
4. Delete the file '/etc/cadmuuid' 
5. Start CAF using 'CAF START' 
6. Caf Register All

Check ITCM explore for agent registered with new host name.