Probe Error Code : PPM-011 open in admin console

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Article ID: 130827

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

Got error when try to config probe with AC.


Apr 10 16:19:16:565 [attach_socket, ppm] (Class) In AdapterClassLoader - calling parent.loadClass com.nimsoft.ids.ctd.ui.CtdConditional
Apr 10 16:19:16:568 [attach_socket, ppm] (PROBE) Error Creating Conditional configuration null
Apr 10 16:19:16:569 [attach_socket, ppm] java.lang.NullPointerException
    at com.nimsoft.ppm.adapter.TempCommonAdapter.addConditionals(TempCommonAdapter.java:755)
    at com.nimsoft.ppm.adapter.TempCommonAdapter.createConfigDefinition(TempCommonAdapter.java:661)
    at com.nimsoft.ppm.adapter.TempCommonAdapter.setSchema(TempCommonAdapter.java:2771)
    at com.nimsoft.ppm.adapter.TempCommonAdapter.setSchema(TempCommonAdapter.java:2802)
    at com.nimsoft.ppm.adapter.TempCommonAdapter.setSchema(TempCommonAdapter.java:2752)
    at com.nimsoft.ppm.adapter.net_connect.Adapter.createProfileDefintion(Adapter.java:610)
    at com.nimsoft.ppm.adapter.net_connect.Adapter.setSchemaDefinitions(Adapter.java:1927)
    at com.nimsoft.ppm.adapter.net_connect.Adapter.populateGraph(Adapter.java:225)
    at com.nimsoft.ppm.BaseProbeAdapter.createGraph(BaseProbeAdapter.java:238)
    at com.nimsoft.ppm.BaseProbeAdapter.getCtdConfiguration(BaseProbeAdapter.java:440)
    at com.nimsoft.ppm.operation.PfLocalGetOperation.operation(PfLocalGetOperation.java:38)
    at com.nimsoft.ppm.operation.PfLocalOperation.execute(PfLocalOperation.java:116)
    at com.nimsoft.ppm.PPM.callAdapterGetCtdConfiguration(PPM.java:428)
    at com.nimsoft.ppm.PPM.getCtdConfigurationFromProbe(PPM.java:388)
    at com.nimsoft.ppm.PPM.cbGetCtdConfiguration(PPM.java:301)
    at sun.reflect.GeneratedMethodAccessor33.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:498)
    at com.nimsoft.nimbus.NimServerSession$NimServerSessionThread.performCallback(NimServerSession.java:225)
    at com.nimsoft.nimbus.NimServerSession$NimServerSessionThread.handleMessage(NimServerSession.java:178)
    at com.nimsoft.nimbus.NimServerSession$NimServerSessionThread.run(NimServerSession.java:123)
 

Cause

This is caused by config file corruption.
Some profiles were missing the tag <profile_name>...</profile_name> in the config file.

Environment

- UIM 8.5.1

Resolution

Correct the config file by doing the following: 

1. Remove the content for the missing tag <profile_name>...</profile_name>
2. Add a tag for those profiles.

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