"Failed to retrieve alarms" error when selecting Alarms in UMP Operator Console

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Article ID: 130824

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

All of the secondary UMPs display "Failed to retrieve alarms" error when selecting Alarms in UMP -> Operator Console portlet.

Cause

 wasp_alarmviewer_api package is not installed on the secondary UMP

Environment

UIM 9.02+ with Secondary UMPs

Resolution

Deploy the wasp_alarmviewer_api package to all secondary UMPs