UIM - SNMPcollector issue with device discovery

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

snmpcollector device discovery is not working.

Error: Could not find discovery_server probe at /Domain_hub/Hub_name/hubrobot/discovery_server

Ensure the address is correct, and that the discovery_server probe is running. 

Environment

• UIM v9.0.2 or higher
• snmpcollector v3.44 or higher
   

Cause

• Difference between the discovery_server probe NimBUS address and the NimBUS address specified in the snmpcollector.

Resolution

One character in the address was a different case.

 /Domain_hub/Hub_name/Hubrobot/discovery_server
 /Domain_hub/Hub_name/hubrobot/discovery_server

Corrected the discovery _server path via the Admin Console -> SNMP configuration to point to the correct discovery_server address which is on the Primary hub.