Windows Services Profile missing in USM Monitoring tab after upgrade to 9.02
book
Article ID: 130803
calendar_today
Updated On:
Products
DX Infrastructure ManagementNIMSOFT PROBES
Issue/Introduction
Windows Services profile created with UIM 8.51 are missing in USM Monitoring tab after upgrade to 9.02
Cause
Windows Services template version 2.34 is not in Production.
The following query will show 0 in the Production column for Windows Services;
select * from SSRV2Template where probe = 'ntservices' and templateName = 'Windows Services'
Environment
UIM 9.02 upgrade from 8.51 with Windows Service profiles version 2.34
Resolution
1. Deployed ntservices_mcs_templates 3.42
2. Deactivate/Activate the mon_config_service probe Note: This is only required if the mon_config_service is in a suspect state; ie All Monitoring profiles are in a locked state
3. Activated ntservices_mcs_templates 3.42 via the activate_probe_templates_package callback