qos_processor probe failed and filled the queue up

Products

• DX Infrastructure Management
• NIMSOFT PROBES

Issue/Introduction

qos_processor probe failed and filled the queue up.

\par Apr 08 21:11:40:867 [Thread-467319, qos_processor] Resetting subscription: 172.xx.xxx.xxx
\par Apr 08 21:11:41:099 [Thread-467319, qos_processor] Problem with subscription for Qos Messages on queue 'qos_processor_qos_message': Received status (6) on response (for sendRcv) for cmd = 'queue_list' 
\par Apr 08 21:11:41:099 [Thread-467319, qos_processor] (6) permission denied, Received status (6) on response (for sendRcv) for cmd = 'queue_list' 
\par \tab at com.nimsoft.slm.qos.processor.qosmessage.QosMessageHandler.checkSubscriptions(QosMessageHandler.java:132) 
\par Apr 08 21:11:41:099 [Thread-467319, qos_processor] Resetting subscription: 172.xx.xxx.xxx
\par Apr 08 21:11:41:665 [Thread-467319, qos_processor] Problem with subscription for Qos Messages on queue 'qos_processor_qos_baseline': Received status (6) on response (for sendRcv) for cmd = 'queue_list' 
\par Apr 08 21:11:41:665 [Thread-467319, qos_processor] (6) permission denied, Received status (6) on response (for sendRcv) for cmd = 'queue_list' 

 

Cause

- Java memory settings too low (set to original defaults)

Environment

- UIM 8.52 SP1
- qos_processor v8.50

Resolution

1. Double the qos_processor memory settings from the original defaults java_mem_init = -Xms2048m java_mem_max = -Xmx4096m
2. set qos_processor message-receiver-bulk-size to 2000 (from 60)
3. Set enrichment-enabled = false