What is port and IP of EM for new tenant.

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Article ID: 130800

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Updated On:

Products

CA Application Performance Management SaaS

Issue/Introduction



 Please provide us with the details of IP address/addresses and ports to connect to the SAAS environment where specific tenants are created.

Environment

APM SaaS

Resolution

We provide a Manager URL with hostname and port. Not an IP address. This is because a Load Balancer is used and the IP addresses are always changing.
The customer's firewall rule must match on fully-qualified domain name , else Infrastructure Engineering might be able to set up a range of IP's to match on for the firewall rule.