CEM not recording new transactions

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Article ID: 130788

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Updated On:

Products

APP PERF MANAGEMENT CA Application Performance Management Agent (APM / Wily / Introscope) CUSTOMER EXPERIENCE MANAGER INTROSCOPE

Issue/Introduction

We have not been able to record any transactions since we installed version 10.7.
The Application traffic is http (no SSL). This issue is occurring with all http traffic. 

Environment

Release:
Component: APMCM

Resolution

Make sure proxyforwarder is set accordingly under TIM setting.
If proxyforwarder is not set or not accurate, there may be issue with recording transactions.