To update the message string in subject line of Email alerts

Products

• DX Infrastructure Management
• NIMSOFT PROBES

Issue/Introduction

We have a URL being monitored in IM, we configured Email alerts for this to a DL. so that whenever the URL goes down an email should get send to the DL.
We would need to modify the Subject line of Email that is being received by DL.
How can we accomplish this in UIM?
 

Environment

UIM 9.02 and earlier
emailgtw 2.84 and earlier
nas 9..02 and earlier
 

Resolution

Please go into the emailgtw probe and set up a new profile with the subject line you would like to use

https://docops.ca.com/ca-unified-infrastructure-management-probes/ga/en/alphabetical-probe-articles/emailgtw-email-gateway/emailgtw-im-configuration

then in the NAS AO profile to send the email instead of an email address use the profile name from the emailgtw probe.

https://docops.ca.com/ca-unified-infrastructure-management-probes/ga/en/alphabetical-probe-articles/nas-alarm-server/nas-im-configuration/the-nas-auto-operator-tab#ThenasAuto-OperatorTab-CreatingorEditingaProfile

this will allow you to control the subject line in an email message for different alarms.