UIM Summary CABI dashboard displays data from another UIM instance

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Article ID: 130770

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

UIM CABI Summary dashboard shows data from a second UIM 9.0.2 instance 

Note: 
CABIJS portal show the correct UIM Datasource and UIM JNDI Datasource credentials and test works fine

Cause

This is seen when the wrong (from the second UIM instance) uim-cabi-overlay-installer.jar is imported into CABI.

Environment

Two UIM 9.02+cabi_external 3.x instances configured with different database servers and their own external cabi integration

Resolution

1. The recommended option is uninstall and reinstall external CABI/Jasper Reports server followed by a redeployment of the cabi_external probe 

2. Although this is not recommend, an alternate option is to follow the steps below if UIM/CABI is a test environment. 

a. Make a backup of the files below and delete the <Resource auth....> entries from each file 

\CA Business Intelligence\apache-tomcat\webapps\jasperserver-pro\META-INF\context 

\CA Business Intelligence\apache-tomcat\webapps\jasperserver-pro\META-INF\context_tomcat7_and_lower 

\CA Business Intelligence\apache-tomcat\webapps\jasperserver-pro\META-INF\context_tomcat8_and_higher 

b. Re-run the jar import file but make sure that it is from the correct external cabi robot 

c. Check the above three files to confirm that the correct database connection entries are seen in the <Resource auth....> line 

d. Restart the CA Business Intelligence Tomcat service