JBoss Agent metrics are at zero, although the system is in production

Products

• CA Application Performance Management Agent (APM / Wily / Introscope)
• INTROSCOPE

Issue/Introduction

 Application server JBOSS JMX|jboss.as|data-source|LiferayDS|satistics=pool
All metrics are at zero, although the system is in production with active users. 

Environment

CA APM 10.5.1.8 Agent 
Jboss EAP: 7.0.7 (standalone mode)
OpenJDK: 1.8.0_141
OS version: Red Hat Enterprise Linux Server release 7.4

Cause

Here is the error in the jboss log file:

]) - failure description: "WFLYCTL0216: Management resource '[(\"subsystem\" => \"datasources\")]' not found"
2019-04-08 10:38:48,063 ERROR [org.jboss.as.controller.management-operation] (Agent Heartbeat) WFLYCTL0013: Operation ("read-attribute") failed - address: ([
("subsystem" => "datasources"),
("data-source" => "LiferayDS")



 

Resolution

Upgraded the Agent to APM 10.7 SP2 with the following Agent property on IntrscopeAgent.profile

introscope.agent.webappsupport.startDelayInSeconds=5



 

Additional Information

https://comm.support.ca.com/kb/_when-copying-webappsupport-jar-to-the-core-ext-dir-to-enable-jmx-metrics-the-jboss-eap-7-server-does-not-start/KB000076440